Utility Billing Payment Portal
Announcement
Monthly Due Date: Bills are due by 11:59 PM on the 20th of each month to avoid penalties and added fees. If the due date falls on the weekend or holiday, payment is due the next business day.
Card Payments: A 3% transaction fee applies to all card payments made online, at the utility billing window, or kiosk. To enroll in bank draft contact the City of Dayton Utility Billing Department.
Late Payments: Payments received after the monthly due date incur a 10% penalty. The final grace period ends 10 days after the monthly due date at 11:59 PM, or the next business day if the due date falls on the weekend or holiday. IF payment is not received before the end of the grace period all unpaid accounts will be placed on the disconnect list and a $50 non-payment fee will be added.
Disconnection & Reconnection: Accounts on the disconnect list must pay the full past-due balance plus the $50 non-payment fee to avoid disconnection and/or restore service. Payments received by 3:00 PM qualify for same-day reconnection; payments received after 3:00 PM will be reconnected the next business day. The $50 non-payment fee cannot be waived once the account is placed on the disconnected list. No checks will be accepted for accounts on the disconnect list.
If you have any questions please call 936-285-2642 option 2.
Utility Billing Office Hours are Monday through Friday from 8:00 AM to 5:00 PM.
Have a question?
