Utility Billing Payment Portal

AS OF JULY 1ST, 2023 ALL CARD PAYMENTS WILL INCLUDE A 3% TRANSACTION FEE (this includes card payments online, at the window, and at the Kiosk). If you are interested in Automatic Bank Draft please contact the City of Dayton Utility Billing Department.

All utility bills are due on the 20th of each month by 11:59 PM to avoid penalties. (If the 20th falls on a weekend or holiday, the bill is due the following business day by 11:59 PM)

After the initial due date, you will have at least until the 3rd of the following month by 11:59 PM to pay the bill + 10% penalty (if the 3rd falls on a weekend or holiday it is pushed to the following business day). If there is no payment received, your account will be placed on our cut-off list and the $50 non-payment fee will be added.

If you are paying on a utility account that has been placed on our cut-off list, you must pay the full past-due amount + the $50 non-payment fee to ensure your services are not disconnected or to have your services reinstated. Payments made on cut-off accounts must be received by 3:00 PM in order to have the services reconnected the same day. Any payments made after 3:00 PM will have the services reconnected the following business day. The $50 non-payment fee cannot be waived once you are placed on our cut-off list. If your account status is "Cut-off" your account has been placed on our cut-off list.

If you have any questions please call 936-258-2642 option 1.

The Utility Billing Office Hours are Monday through Friday from 8:00 AM to 5:00 PM.